Support & Maintenance

 

       ICS provides robust support services to help customers keeping their core business systems running smoothly; ICS offers different support options provided by qualified, certified, dedicated consultants with predefined rigid service level agreements along with clear escalation processes.

ICS support services include:

   • Incident Management.

   • Periodical Support.

   • Service Packs and Hotfixes.

Software is an asset like any asset needs for maintenance and support.

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